MyStageZone stores three kinds of data, each with its own clock: profiles (kept while the account exists), clock-in/clock-out attendance records (kept 30 days, then deleted automatically), and per-night shift data (clears at shift close). We don't sell data, we don't run ads, and raw location coordinates never reach our servers.
Walkthrough & signup requests: the name, role, venue, and email you submit — used only to contact you about MyStageZone access.
User profiles: what you choose to put in them. For performers: stage name, photos, style tags, music preferences, availability. Legal names are never displayed in the product; performer privacy controls are first-class.
Live shift data: while a shift runs, rotation state (who's checked in, queue order, statuses, request and tip entries) syncs through our servers to the devices in the room.
Attendance records: when someone clocks in or out, we store the name, the venue, the clock-in and clock-out timestamps, whether the device verified it was on-site, an approximate distance range if an off-site override was used, and whether a manager override was applied. On-site verification happens on the person's own device — raw GPS coordinates are never sent to us and never stored. Attendance records are kept for 30 days, then deleted automatically. Venue managers and the venue owner account can view them and export them as CSV during that window; each performer can see their own.
At shift close, an end-of-shift report is generated for the venue and detailed shift data (rotation order, statuses, tip and request entries) clears from the room. Aggregate same-day counts clear at business-day close. Live sync rooms self-delete after 36 hours of inactivity. Attendance records follow their own 30-day clock described above. Profiles stay until the account owner deletes them.
Access is role-based and enforced server-side. Performers and green-room displays never receive other performers' music picks, do-not-play lists, or style tags — that data is stripped from their network traffic, not just hidden on screen. DJs and managers see the operational data needed to run the shift.
We never sell or share personal data with advertisers or data brokers. We never process payments between users, so we hold no financial account data of yours from tipping. We never impose automated penalties based on anything the app records. Public discovery of performers does not exist without a performer's explicit opt-in.
You can delete your MyStageZone account from inside the app at any time — open Settings → Venue Data → Delete my account, type DELETE to confirm, and enter your account password. This immediately removes your login, personal workspace, uploaded photos, and every active session token on every device. Attendance records associated with your account age out on the normal 30-day clock, or you can email the address below to have them purged sooner. If you don't currently have access to sign in, email info@mystagezone.com from the email on the account and we'll delete it within seven days.
If we receive a valid legal preservation notice for a specific venue, purging is suspended for that venue as required by law. Because of our retention design, in most cases the honest answer to a data request is that the operational data no longer exists.
Privacy questions: info@mystagezone.com.